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MERCHANDISE

All return or exchange requests must be emailed to management@jazlyngabriel.com and items sent back within 14 days of receiving the order. We do not accept change of mind with any products. We will only accept returned items that are damaged in transit or being exchanged for a different size. After contacting our team, please return items with proof of purchase, order number and ensure items are not worn or damaged by yourself, with tags still on. Items will be thoroughly inspected by the team before a refund or exchange is considered. Exchanges will be issued as store credit equal to the original purchase price. Clearance items are final and not eligible for refunds or exchanges. There will be no refunds or exchanges on downloadable PDF exercise guides or posters. Refunds require roughly 7-10 business days to process with us. 

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​​SHIPPING COSTS

You are responsible for shipping costs for all Australian and international returns and exchanges. If your item is severely damaged in transit, please return the item and we will consider reposting the same product to you. 

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